Return & Refund Policy
This Refund Policy applies to the following purchases: www.nasiba.com
You have 14 calendar days to return an item from the date you received it, which you will then be eligible for an in-store or online credit ONLY.
To be eligible for a return,
- your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Final sale items - unable to be returned, unless deemed faulty by our team.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
For Further information please email us on [email protected] with your name and order number.